Return & Refund Policy

All items sold is not subjected to return or refund except for damaged items.

All requests for replacement due to item is damaged must be submitted within seven (7) days from the date of received of the parcel, and the item must be unused and in its original packaging. Requests submitted beyond this period will not be accepted or processed.

To initiate a return, please contact us at 6017-4658980 or  email us at helloc.scent@gmail.com. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds will be processed to the original method of payment once the returned product has been inspected and approved.